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September 16, 2004
Mobile HCI 04: Mobile Communications vs. Pervasive Communications
Mobile Communications vs. Pervasive Communications: The Role of Handhelds panel
Scott Weiss (Moderator), Akseli Anttila, Anxo Cereijo Roibas, Sabine Seymour and David Williams
SW: few delightful moments in convergent technology
poor UI and usability are the cause
camera + phone - bad unfocused pictures
phone + MP3 player
convergence leads to divergence
will good design processes improve these devices?
DW:
why isn't it working?
users don't see value
difficult to interact across devices
content is too mainstream
market doesn't want it - requires standardisation and brand sharing
technology can't deliver it - backend systems and transcoding of content is not sufficient
all thinking too device-centric - need to take the technology and push it into environments, rather than push it all into a device
ACR:
satisfy the *new* needs, demainds and expectations of nomadic users
2 main problems - poor usability and wrong usage scenarios
e.g. three offer video news, but this is normally consumed in a sit-down laid-back position
think about new forms of content
SS:
interested in context of use - changing quicker than the users
phone is a computational device (works as the PAN controller)
integration into clothing and wearables
in the long-term, right into the fibres
AA:
how will context of use be used to enable new forms of communication?
more emotional, less intrusive
how will it influence other (non-communication) devices?
Q:
what is the best example currently of pervasive communications?
Finnish SMS games on TV
newspapers in a cafe
texting (invented by users as a communication medium)
Q: how do we translate pervasiveness into something that has value to a carier?
need new business models
hard for carriers to look more than 3 months ahead - has to create value immediately
Q: what is the difference between pervasive and ubiquity?
ubiquity implies it has been subsumed into the environment, pervasive just sounds like devices talking to each other all the time
Q: what do we need to do in the future?
understand real scenarios for pervasive communication
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